Refund & Return Policy – Aasangatiya LLP brand ”BALANSH”

Effective Date: [Add Date]

Thank you for purchasing from Aasangatiya LLP brand ”BALANSH”. We are committed to providing high-quality peanut butter products and ensuring customer satisfaction. This Refund and Return Policy explains the conditions under which returns or refunds may be accepted.

1. Returns Eligibility

Due to the nature of food products, peanut butter items cannot be returned once opened. However, we accept return or replacement requests in the following situations:

  • The product was damaged during delivery
  • You received the wrong product
  • The product is expired or defective upon arrival

Customers must notify us within 48 hours of delivery to request a replacement or refund.

2. Refund Process

If your request is approved:

  • A replacement product will be shipped, or
  • A refund will be issued to your original payment method.

Refunds are typically processed within 5–7 business days after approval.

3. Non-Refundable Situations

Refunds or returns will not be accepted if:

  • The product has been opened or used
  • The request is made after 48 hours of delivery
  • The damage was caused by improper storage by the customer

4. How to Request a Refund

To request a refund or replacement, please contact our customer support with the following details:

  • Order number
  • Photos of the product and packaging
  • Reason for the request

5. Contact Us

If you have any questions about our Refund Policy, please contact:

Aasangatiya LLP brand ”BALANSH”
Email: info@balansh.in
Phone: +91-92174 13180
Address: Plot No. 76A, UGF, Street No. 1, Block- A-1, madhu vihar, New Delhi-110059.